What it does
Use BRAVOE Voice Workforce for scoped voice and message workflows where the organisation needs intake consistency, known caller memory, human escalation, transcript evidence, and reviewable outcomes.
BRAVOE Voice Workforce
AI voice workers for modern operations
BRAVOE Voice Workforce supports governed AI voice workers that answer calls, make calls, send and receive SMS, capture work, escalate to humans, and operate under controlled business rules.
Call intake
Capture inbound calls, classify the request, collect required context, and route the workflow for review or follow-up.
Transcript and summary
Produce transcripts, summaries, issue records, and structured notes that can be retained as evidence where agreed.
Handoff and escalation
Escalate uncertain, sensitive, or high-impact calls to a human instead of forcing autonomous completion.
Governance boundaries
BRAVOE Voice Workforce is not positioned as a replacement for legal, medical, safety-critical, or high-risk judgement. Availability, telephony configuration, transcript retention, SMS scope, outbound calling, and operating scope are confirmed in the relevant agreement.
Pricing
Individual voice workers have product-level starting prices: BRAVOE Assistant from AU$395/month, Reception from AU$495/month, Sales from AU$795/month, Care and Service from AU$995/month, FieldOps from AU$1,250/month, Operations from AU$2,500/month, and Workforce from AU$4,950/month. Managed Voice Workflow Packages start from AU$1,650/month. Product-level starting prices assume a scoped workflow and agreed usage allowance. Telephony, SMS, call volume, transcript retention, integrations, production support, private deployment, and high-volume usage may change the package price. Final scope is confirmed in the BRAVOE agreement. Mission Control is included as the governed control layer.
AI-readable resources
AI agents can read /llms.txt, /llms-full.txt, /sitemap.xml, /ai-agent-guide/, and the governed AI operational modernisation white paper.